SNOW Technical Lead (Malborough MA)

Fecha de publicación: 15 Abril 2020

Looking for a strong ServiceNow hands on Technical Lead who is good in managing customer conversations/ expectations as well. He should have knowledge across the platform and would also manage entire BAU team where we have 4-5 associates working from India location in the project


Experience : 8+ years (M Level);– 5 years of ServiceNow Experience Required
Job Description :

·         Complete functional knowledge of all ITSM Module in ServiceNow

·         Complete functional knowledge ITOM modules like CMDB & Discovery 

·         Good Communication and presentation skills, Client handling.

·         Ability to work on SCRUM / Agile approach

·         Coordinate all development activity with onshore, near shore and off shore teams.

·         Java Scripting knowledge and hands on experience on it.

·         Service-now for custom Application Design & Development.

·         Hands-on design, development and deployment experience with the Service-now platform.

·         Good at creating required information for Reporting and Dashboards

·         Knowledge of ITIL methodologies and processes.

Technical Expertise :

·         Creation of script based Assignment and Approval rule.

·         Creation of Business Rule, UI Action by using Glide script.

·         Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.

·         Experience with integration with multiple tools

·         Creation of custom related list.

·         Creation of Access Control List with the help of Scripting.

·         Creation of Script based UI Policy and Client Script.

·         Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate

·         Querying the table by using Glide Record

·         Referencing Glide List

·         Debugging script

·         Creating and customizing UI and pages using Jelly

·         Working with complex Log Files.

·         Render forms, lists, UI Pages, and many other things in with the help of Jelly

·         Designing of Macros and Formatters.

·         User Administration

·         Web Service Integration

·         User Interface Level Integration


·         MID Server Integration

Malborough MA