ServiceNow Technical Lead/Architect (Louisville, KY)

Fecha de publicación: 15 Abril 2020


Experience : 14+ years (SM Level);– 2.5 to 3 years of ServiceNow relevant experience

Job Description : 

• Service now Implementation Specialist & Admin

• Project Management skills

• Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )

• Good Communication and presentation skills, Client handling.

• Java Scripting knowledge and hands on experience on it.

• Hands-on with ITIL Process implementation.

• Service-now for custom Application Design & Development.

• Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.

• Hands-on design, development and deployment experience with the Service-now platform.

• Hands-on migrating data from different tools into ServiceNow.

• Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.

• Review work of development team.

• Create and execute development plans as appropriate to meet changing needs and requirements.

• Communicate and enforce coding standards

• Good at creating required information for Reporting and Dashboards

• Knowledge of ITIL methodologies and processes.

Technical Expertise : 

• Creation of script based Assignment and Approval rule.

• Creation of custom related list.

• Creation of Access Control List with the help of Scripting.

• Creation of Script based UI Policy and Client Script.

• Debugging script 

• User Administration

• Web Service Integration

• User Interface Level Integration

• MID Server Integration

• Use of Import Sets for data loading from external file or database to the

• Knowledge of ITIL V3 processes


Louisville, KY